Refunds and Cancellations
- Cancellations made more than 7 days prior to the start date of the rental will receive a full refund.
- Booking amendments made more than 7 days prior to the start date of the rental will receive a balance refund in the case of reduction.
- Cancellations/reductions made less than 7 days prior to the start date of the rental will not receive a refund.
- If No-show on the first day of the rental period, 1 day rental rate of that equipment item is payable.
- Refunds cannot be provided due to weather conditions, lift closures or other events beyond our control.
- Kids products and prices are for equipment used by children 15 years and under.
- Equipment can be picked up one day before the rental period starting from 15:00 pm and should be returned at 18:00 pm on the rental period finishes day. Equipment not returned by that time will be liable for additional charges of 1 day rental rate of that equipment item.
- Please note early rental return is not refundable.
- Equipment may be exchanged one time for alternative equipment of the same grade (either standard or premium), this includes exchanging between ski and snowboard equipment of the same grade.
- Equipment may be exchanged for better size if sizing is not right.
- At the commencement of your rental we might require deposit on your rentals until the equipment is returned.
Loss and Damage
- Equipment are to be returned clean and in working order with NO lift tickets attached, stickers, name tags or graffiti.
- If misuse or accidental damage causes damage, OR equipment is lost or stolen, then up to a 14 days rental rate of that equipment item is payable in addition to the original rental cost.
Liability Waiver, Assumption of Risk and Indemnity
Skiing and snowboarding are outdoor activities which can result in serious injury and death. We strongly advise that you and all the people you are hiring equipment for have comprehensive insurance which covers you for Snowsports activities both in-resort and out of the main resort areas.
By accepting the rental equipment, you agree:
- That you and the people you are hiring equipment for understand these terms and conditions.
- That you and the people you are hiring equipment for understand and accept that the ski or snowboard boot-binding system of any equipment rented has been adjusted and set based on the information provided by the you and the other hirers to us and that the information is accurate and correct.
- That you and the people you are hiring equipment for understand and accept the inherent risk that the ski or snowboard-binding system equipment will not release at all times or under all conditions or in all circumstances, nor is it possible to predict every situation in which it will release, and that The Boardroom, their employees, affiliates or agents provide no guarantee of the safety of the users of the equipment or any 3rd party.
- That you and the people you are hiring equipment for understand that snow sports (skiing, snowboarding, touring, tobogganing) carry a risk of injury and damage to property and that risk is reduced but not eliminated by correct binding settings, the use of wrist guards and an approved helmet.
- That you and the people you are hiring equipment for understand, warrant, agree and accept that there are inherent risks of injury involved in using the equipment hired and where such injury occurs you will indemnify and keep indemnified The Boardroom, their employees, affiliates and agents from all actions, suits, claims for damage and demands for personal injury, loss or damage sustained by you, any person using the rental equipment, or any third (3rd) party.
- That you and the people you are hiring equipment for accept, understand and acknowledge that in the event that property damage or personal injury is suffered by either you, any person using the rental equipment, or any third party arises out of the use of such equipment, it is your responsibility to make good such personal injury, loss or damage without recourse to The Boardroom, their employees, affiliates and agents.
- That you and the people you are hiring equipment for understand that riding off-piste, leaving resort boundaries, and entering backcountry are dangerous activities and there is additional risk involved, and that you accept that no liability will be held to The Boardroom, their employees, affiliates and agents in the event of accident, injury or death.
- When leaving resort boundaries, we strongly advise you to carry, and know how to correctly use, avalanche safety gear including beacon, shovel and probe.
Company : The Boardroom 株式会社
Contact Person : Cheng Yat Chung Cyrus
Address : 514 Chikunikō, Otari, Kitaazumi District, Nagano, 399-9422, Japan
Phone : +81 70 8509 8559
Email address : info@theboardroom.jp
Web Address : www.theboardroom.jp
Booking Means : Bookings are accepted via our website or by email.
Confirmation and Decision of Bookings : Bookings made by customers will be confirmed when The Boardroom sends an email confirmation to the customer.
Invalidity of bookings and cancellation of bookings : All bookings will be invalid if any false information is given in the bookings. Your booking will be cancelled if the customer does not make payment prior to the date of the commencement of the booking.
Payment : Cash.
Cancellation by the customer : Up to 7 days prior: No Charge. Cancellations/reductions made less than 7 days prior to the start date of the rental will not receive a refund. Please use email when cancelling. Refunds cannot be provided due to weather conditions, lift closures or other events beyond our control.
Privacy sharing and usage : We will never share, sell, or lease any individual personal information with anyone for promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your bookings.
租賃條款及條件
退款與取消
1. 租賃開始日期前超過 7 天取消，將獲得全額退款。
2. 租賃開始日期前超過 7 天進行預訂修改，若為減少，將退還差額。
3. 租賃開始日期前少於 7 天取消或預訂減少，將不予退款。
4. 若租賃期間首日未出現，需支付該設備項目一日租賃費用。
5. 因天氣狀況、纜車停駛或其他我們無法控制的事件，無法提供退款。
6. 兒童產品及價格適用於 15 歲及以下兒童使用的設備。
7. 設備可於租賃期間前一日自下午 3:00 起領取，並應於租賃期間結束當日下午 6:00 前歸還。逾時未歸還的設備，將需支付該設備項目一日租賃費用的額外費用。
8. 請注意，提前歸還租賃設備不予退款。
9. 設備可更換一次同級別（標準或高級）的替代設備，包括在同級別的滑雪與滑雪板設備之間更換。
10. 若尺寸不合，可更換為更合適的尺寸。
11. 租賃開始時，我們可能要求就租賃設備收取押金，直至設備歸還為止。
遺失與損壞
1. 設備須乾淨且處於正常運作狀態歸還，且不得附有纜車票、貼紙、名牌或塗鴉。
2. 若因誤用或意外損壞導致損壞，或設備遺失或被盜，則除原租賃費用外，需支付該設備項目最多 14 日租賃費用的金額。
責任免除、風險承擔及賠償
滑雪及單板滑雪為戶外活動，可能導致嚴重傷害及死亡。我們強烈建議您及所有您代為租賃設備的人士，投保全面保險，涵蓋滑雪場內外雪上運動活動。
接受租賃設備即表示您同意：
1. 您及您代為租賃設備的人士理解本條款及條件。
2. 您及您代為租賃設備的人士理解並接受，任何租賃設備的滑雪或單板滑雪靴-固定器系統，已根據您及其他租賃人提供給我們的資訊進行調整及設定，且該資訊準確無誤。
3. 您及您代為租賃設備的人士理解並接受，滑雪或單板滑雪-固定器系統設備並非在所有時間、條件或情況下均會解脫，亦無法預測其解脫的所有情況，且 The Boardroom、其員工、關聯公司或代理人不對設備使用者的安全或任何第三方提供任何保證。
4. 您及您代為租賃設備的人士理解，雪上運動（滑雪、單板滑雪、巡迴、雪橇）存在傷害及財產損壞風險，正確的固定器設定、使用護腕及經認可的頭盔可減低但無法消除該風險。
5. 您及您代為租賃設備的人士理解、保證、同意並接受，使用租賃設備存在固有傷害風險，若發生此類傷害，您將賠償並使 The Boardroom、其員工、關聯公司及代理人免於您、任何使用租賃設備的人士或任何第三方因人身傷害、損失或損壞所提出的所有訴訟、訴訟請求、損害賠償要求及索賠。
6. 您及您代為租賃設備的人士接受、理解並承認，若您、任何使用租賃設備的人士或任何第三方因使用該設備而遭受財產損壞或人身傷害，您有責任彌補該人身傷害、損失或損壞，而不得向 The Boardroom、其員工、關聯公司及代理人追索。
7. 您及您代為租賃設備的人士理解，離開雪道、離開滑雪場邊界及進入後山為危險活動，涉及額外風險，且您接受若發生意外、傷害或死亡，The Boardroom、其員工、關聯公司及代理人不承擔任何責任。
8. 離開滑雪場邊界時，我們強烈建議您攜帶並懂得正確使用雪崩安全裝備，包括信標、鏟子及探測器。
公司 : The Boardroom 株式会社
聯絡人 : Cheng Yat Chung Cyrus
地址 : 日本長野縣北安曇郡小谷村千國乙 514，郵編 399-9422
電話 : +81 70 8509 8559
電子郵件地址 : info@theboardroom.jp
網站地址 : www.theboardroom.jp
預訂方式 : 透過我們的網站或電子郵件接受預訂。
預訂確認及決定 : 客戶的預訂將於 The Boardroom 向客戶發送電子郵件確認時確認。
預訂無效及取消 : 若預訂中提供任何虛假資訊，所有預訂將無效。若客戶未於預訂開始日期前付款，您的預訂將被取消。
付款 : 現金。
客戶取消 : 提前 7 天為免費取消。租賃開始日期前少於 7 天取消或預訂減少，將不予退款。取消請使用電子郵件。因天氣狀況、纜車停駛或其他我們無法控制的事件，無法提供退款。
隱私共享及使用 : 未經您事先許可或法院命令，我們絕不會將任何個人資訊分享、出售或出租給任何人用於推廣用途。提交給我們的資訊僅供管理該資訊的員工用於聯絡您或根據您的預訂向您發送電子郵件。